Buying Systems

Buying Systems

16 Jul 2011

 

There are many problems associated with system selection and procurement.

The can be caused by too little due diligence, poor communication, mismatched expectations and wishful thinking.

I’ve listed out a few I know about.





Batteries not Included

Symptom

A system that needs additional software or hardware components to actually work. This flaw usually found after the purchase and during installation.

Example Instances

Adaptors, Cables and Drivers fall into this anti-pattern

Prescription

Design first

Plan the installation

Check the contents and smallprint carefully.

Some assembly required

Symptom

A system that needs much more configuration than expected.

Example Instances

Software with large configuration panels or useless defaults fall into this anti-pattern

Prescription

Check reviews

Read the manuals before purchase

Get references from previous customers

Get trials

Run a proof of concept

Consider additional training

Contains small parts

Symptom

A system that consists of many components which take a lot more time to assemble than originally estimated.

Example Instances

Early J2EE server products

Three tier client server solutions

Prescription

Design first

Plan implementation

Get references from previous customers

Get trials

Run a proof of concept

Consider getting assistance from the vendor, consultants or system integrators

Swiss army knife

Symptom

A system that has many functions that work well independently for small tasks but fail when expected to do all functions at the same time.

Example Instances

Products with embedded rules engines or workflows

New programming environments and languages

Prescription

Be realistic about multifunctional products

Check reviews

Get references

Get trials

Run a proof of concept

Snake oil

Symptom

A system that promises claims it cannot achieve driven by early release from development and over enthusiastic sales and marketing

Example Instances

Early beta releases of software

Prescription

Check reviews

Get references from previous customers

Get trials

Run a proof of concept

 

 

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